Something not working?
Tell us what happened, which screen you were on, and what you expected to happen.
Support
How can we help?
For app questions, billing help, bug reports, or feedback, contact us anytime.
[email protected]We usually reply within 1-2 business days.
Questions about Plus?
We can help with subscription questions, trial questions, or anything related to pawtrck Plus.
Have an idea?
Send feature requests, bug reports, or anything that would make pawtrck better for your dog care routine.
Quick answers
Before you email
How do I manage my subscription?
pawtrck Plus subscriptions are managed through your Apple account in the App Store.
Is pawtrck medical advice?
No. pawtrck helps you organize care details, but medical decisions should always come from your veterinarian.
What should I include when reporting a bug?
Include your device model, iOS version, what you were doing, and any screenshots that help explain the issue.
Can I request a feature?
Yes. We want pawtrck to stay useful for real dog parents, so thoughtful feedback is always welcome.